Remstar's Code Of Ethics Is Not Optional.
It Is Our Business!

We voluntarily subscribe to the Ethics and Practices Code developed by the Material Handling Industry, and we pledge to our customers:

1. To do what we know is right and to refuse to do things that are wrong, just because others may do them. 
2. To produce products which meet or exceed the voluntary and regulatory standards of our industry. 
3. To sell only the features and benefits of our products and services, and not intentionally injure or damage the reputation of our fellow members or our competitors.
4. To provide products and services that can meet your quality expectations.
5. To promptly service any claims against our warranty.
6. To reserve the right to tell you when our products or services are mismatched with your application.
7. To respect the intent of our communications to you, which includes the language of our mutual contracts.
8. To treat every customer equally, with the same respect and courtesy that we would expect ourselves.

Mission/Vision Statement

Remstar International will continue to lead in providing solutions that maximize space, increase productivity, and improve worker safety, giving our customers a competitive advantage. We provide creative and flexible automated storage and retrieval solutions for small parts, tools, items and media. Remstar International is committed to improving the industry through education and innovation while exceeding customer expectations and maintaining the highest level of professional integrity.

Remstar's Guiding Principles

1. We listen and accept constructive comments from everyone and anyone. We strive to understand them and communicate necessary actions in an open and timely manner.
2. We are committed to continuous improvement of product quality through supporting research & development.
3. We are committed to building a stronger foundation for long term stable growth, so we may provide stability to our employees and dependability to our customers.
4. We contain costs and insure profitability to enhance overall company growth.
5. We recognize the need for all members to balance the demands of their personal and professional lives. We work with each other to accomplish this balance.
6. We provide a working environment in which personal and professional growth and development are encouraged and rewarded.
7. We provide a "fun" place to work and encourage a sense of humor. This warmth provides positive energy that is felt by all members and our customers.
8. We strive for 100 percent customer service and satisfaction.
9. We are an ethical organization. We emphasize integrity, honesty, respect, compassion and equality.
10. We empower individuals and teams to make decisions that matter.